6/26/2023 0 Comments Vca sawmillWhen they tell the boarding company theres plenty of appointments and to have me call in, i call in just to constantly get put to voicemail. To make things better, the vague “review” tag lead the boarding company to call and get a verbal confirmation from VCA, but unfortunately they just confirmed their lack of due diligence. Went in on august 4th for every shot/vaccine needed for boarding, but low and behold i get to the boarding company just to get turned away. Yet again another expensive visit to VCA just for them to fail. Thank you to Dr Beckett and the other amazing vets/techs who helped care for Pharoh. During his post op treatment, he had 2 bandage changes and his stitches removed all by different vets/techs and they all cared for Pharoh and attended to his needs as if he was theirs.ĭr Beckett and the staff at VCA Sawmill are the best I've ever had care for our dogs and I highly recommend them to anybody who loves their animals as if they are their kids. His surgical site is healing nicely and looks amazing. He seems extremely grateful to finally have the mass removed. He is running faster and much more then before the surgery and playing in the backyard with our other dogs. Pharoh is 10y/o & seems much happier with the mass gone. Dr Beckett removed the mass and while under for the surgery, we also had Pharohs dental work done. Less then a week after bringing Pharoh in, we brought him back for his surgery. Dr Beckett properly diagnosed what it was but still sent the mass off for identification from a pathologist. Dr Beckett helped take care of another one of our dogs & so we brought Pharoh in for care. Our dog Pharoh had a golf ball sized bump under his right paw. Thank you so much to the VCA team for their concern and the follow-up call! It was heartwarming to know that they cared enough for the follow-up as well as being sure to work with us to make sure our old pup would be as healthy and happy as he can be! We were fine as we still had plenty of pills, but just to be safe we got the refill submitted. They were worried that, due to the holiday delays, our meds refill might not get to us before we ran out and we would have to spend more for an emergency refill. They worked with us to find the least expensive source for the meds and even got them shipped to us! This all happened about mid-October, and what really showed that they care was the follow-up call less than a month later. Beyond that, the doctor did a quick exam and heard a heart murmur! So we got him on medication for both his knee and his heart. Absolutely fantastic service! My old-man-dog (about 12 years old at time of this writing) went in for a bad limp and we found that he had blown out his knee.
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